Frequently Asked Questions

Every work is delivered with a provenance record, conservator's condition report and certificate of authenticity. Works whose authenticity is doubtful are not accepted for sale.

Gallery sales offer 6-12 month instalments via partner banks or three in-house instalments. For auction purchases payment is made in one go within seven days.

It is 22% of the hammer price at salon auctions and 20% at online auctions; 20% VAT is calculated on the premium. You can see the total in the calculator.

Send photographs through the appraisal form. Our specialists give a preliminary view within three working days; then on-site appraisal, reserve price and sales channel (gallery or auction) are set.

Yes; we ship insured in custom crates to Europe and the US. Customs documents and cultural-property checks are completed by us.

For gallery sales we offer up to seven days' trial at home, with shipping and insurance covered by the gallery (within Istanbul).

Yes; it is open to all during working hours. For private viewing and advisory we recommend booking an appointment.

For gallery sales, returns are made within 14 days if there is a documented authenticity or condition problem. Return terms for auction sales are set out in the terms.